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by Rajesh
on 12/16/2011
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Lousy Customer Service.. Buy at your own risk..
Contacted the customer service via email and Phone and after 6 attempts since Nov 12, 2011 till date I am still not able to procure parts.
This is one of the worst experience I ever had with a US company..
I think this company is going down..
Here are some details:
From: Rajesh Jaiswal [mailto:rjaiswal@yahoo.com]
Sent: Saturday, November 12, 2011 11:57 PM
To: Cindy Allen
Cc: Rajesh Jaiswal
Subject: Need Fasteners for the side panels and the cover for the Motor..
Dear Pacemaster,
I have a Pacemaster Gold Elite model treadmill bought in 2005.
I need two screws that go to the panels right next to the running belt ..
also the plastic cover that is right above the belt (covering the Motor etc) needs two screws in the front of the treadmill.
Please see pic attached.
Please ship them to my home address:
Rajesh
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